When will my order ship?

Orders placed before 2:00 pm EST will be shipped the same business day. Orders placed after 2:00 pm EST will be shipped the following business day.  Typical business days are Monday through Friday excluding holidays.

Standard Shipping

Standard Shipping is Free!  All US residential and commercial orders ship through UPS.  Orders delivered to Hawaii, Alaska or a Post Office box are shipped through the United States Postal Service.  We ship out of sunny Albuquerque, NM so depending on your proximity to New Mexico your package will arrive in 2 to 8 days weather permitting.

Overnight and 2-Day Shipping

  • Overnight shipping is an additional $34.95 per order.
  • 2-Day shipping is $17.95 per order.

International Shipments

International Shipping is also FREE for all orders over $200 US dollars.  Orders below $200 USD will be charged and additional $50 when shipped outside the United States (US).

Return Shipments

For complete details on our 30-Day, Risk-Free Trial policy.

  • Purchases made directly from Z-CoiL Footwear by telephone or online must be returned to the Z-CoiL Distribution Center*, while purchases made from a participating Z-CoiL Distributor must be returned to the store from which they were purchased. All returns must be accompanied by:
    • A copy of the order confirmation receipt or shipping list.
    • Ship to:
      Z-CoiL Footwear Returns
      6932 4th Street NW
      Los Ranchos de Albuquerque, NM 87107
  • We also encourage you to fill out a completed Customer Return Survey Card giving the reason for the return. This helps Z-CoiL plan future product improvements.
  • The cost of return shipping is the responsibility of the customer.
  • Credit for returned product (not including shipping costs) will be issued within 14 business days of receipt of the product at the Z-CoiL Distribution Center. Depending on the customer’s credit card company, it may take an additional 2-10 business days after credit has been issued for it to be posted to the customer’s account. A confirmation email will be sent to the customer once the return has been received and processed.
  • A confirmation email will be sent to the customer once the return has been received and processed.
  • All Transactions on Discounted items are Final

 

World’s Leading Pain Relief Footwear