For complete details on our 30-Day, Risk-Free Trial policy.
- Purchases made directly from Z-CoiL Footwear by telephone or online must be returned to the Z-CoiL Distribution Center*, while purchases made from a participating Z-CoiL Distributor must be returned to the store from which they were purchased. All returns must be accompanied by:
- A copy of the order confirmation receipt or shipping list.
- Ship to:
Z-CoiL Footwear Returns
6932 4th Street NW
Los Ranchos de Albuquerque, NM 87107
- The cost of return shipping is the responsibility of the customer.
- Credit for returned product (not including shipping costs) will be issued within 14 business days of receipt of the product at the Z-CoiL Distribution Center. Depending on the customer’s credit card company, it may take an additional 2-10 business days after credit has been issued for it to be posted to the customer’s account. A confirmation email will be sent to the customer once the return has been received and processed.
- A confirmation email will be sent to the customer once the return has been received and processed.