Guaranteed pain relief or your money back.


1.  Try Z-CoiL Footwear for 30 days in your real life.  Give them a real workout!

2.  If they don’t meet your expectation, return them in any condition.

3.  You are only responsible for your return shipping costs.

Participating Stores

This 30-Day Risk-Free Guarantee is honored when buying from the Z-CoiL Corporate Office, and participating retail stores.


 Z-CoiL Corporate Office:

Z-CoiL Retail Stores:

  • Participating distributors are indicated as such on our Store Locator

Corporate Office Returns:

Z-CoiL Footwear
6932 4th Street NW,
Albuquerque, NM 87107

Participating Dealer Returns:

Purchases made from a participating Z-CoiL distributor must be returned to the store from which they were purchased.  You will not receive a refund, if you send your shoes to us but they were purchased at a retail store.  Not all stores participate in our 30-day guarantee, please check online for participating locations.


Please include your order confirmation receipt or shipping list (In your box upon receipt).

Customer Return Survey Card

We also encourage you to fill out a survey card,  giving the reason for the return (not required). This helps Z-CoiL with product improvements.

Return shipping Costs

Your only cost is return shipping postage.

Returned Credit (Please allow 16 days):

Although we will process your return with a day or two of receipt, it may take up to 16 business days for your credit to appear back on your credit card due to bank processing.

Closeout Footwear:

All sales are final on “closeout” promotions, however they may be exchanged if they are the wrong size.