30-Day, Risk-Free Trial
Pain Relief Guarantee
Try for 30-Days – Risk Free
We’re so sure you will love your new Z-CoiL shoes, we give you the opportunity to try them for 30 days, and if you are not satisfied you may return them for a full refund. You are only responsible for your return shipping costs.
This guarantee is effective when buying from the corporate office at:
- Toll-Free @ 1-800-268-6239
- Online @ https://shoes.zcoil.com
- Or purchased from participating, authorized Z-CoiL distributors. Participating distributors are indicated as such on our Store Locator
Put Z-CoiL to the test!
You have 30 days to give your shoes a real workout, at work or play! Returned shoes do not need to be returned in new condition. If your Z-CoiL shoes don’t perform to your expectation please return their shoes to the place of purchase in any condition within 30 days of receiving the product and receive a full-refund, less shipping costs.
Corporate Office Returns:
6932 4th Street NW,
Albuquerque, NM 87107
Participating Dealer Returns:
Purchases made from a participating Z-CoiL distributor must be returned to the store from which they were purchased. You will not receive a refund, if you send your shoes to us but they were purchased at a retail store. Not all stores participate in our 30-day guarantee, please check online for participating locations.
Please include your order confirmation receipt or shipping list (In your box upon receipt).
We also encourage you to fill out a survey card, giving the reason for the return (not required). This helps Z-CoiL with product improvements.
Return shipping Costs
Your only cost is return shipping postage.
Returned Credit (Please allow 16 days):
Credit will normally be issued within 16 business days of receipt of the product at the Z-CoiL Distribution Center.
All sales are final on “closeout” promotions.