Guaranteed foot support and pain relief… if not…

we’ll take them back, no questions asked.

Risk-free-trialWe’re so sure you will love your new Z-CoiL shoes, we give you the opportunity to try them for 30 days, and if you are not satisfied you may return them for a full refund.  You are only responsible for your return shipping costs.

This guarantee is effective when buying from the corporate office at:

  • Toll-Free @ 1-800-268-6239
  • Online @
  • Or purchased from participating, authorized Z-CoiL distributors. Participating distributors are indicated as such on our Store Locator

Put Z-CoiL to the test!

You have 30 days to give your shoes a real workout, at work or play!  Returned shoes do not need to be returned in new condition.  If your Z-CoiL shoes don’t perform to your expectation please return their shoes to the place of purchase in any condition within 30 days of receiving the product and receive a full-refund, less shipping costs.

Corporate Office Returns:

Z-CoiL Footwear
6932 4th Street NW,
Albuquerque, NM 87107

Participating Dealer Returns:

Purchases made from a participating Z-CoiL distributor must be returned to the store from which they were purchased.  You will not receive a refund, if you send your shoes to us but they were purchased at a retail store.  Not all stores participate in our 30-day guarantee, please check online for participating locations.


Please include your order confirmation receipt or shipping list (In your box upon receipt).

Customer Return Survey Card

We also encourage you to fill out a survey card,  giving the reason for the return (not required). This helps Z-CoiL with product improvements.

Return shipping Costs

Your only cost is return shipping postage.

Returned Credit (Please allow 16 days):

Credit will normally be issued within 16 business days of receipt of the product at the Z-CoiL Distribution Center.

Closeout Footwear:

All sales are final on “closeout” promotions.