Guaranteed pain relief or your money back.

 

1.  Try Z-CoiL Footwear for 30 days in your real life.  Give them a real workout!

2.  If they don’t meet your expectation, return them in any condition.

3.  You are only responsible for your return shipping costs.


Participating Stores

This 30-Day Risk-Free Guarantee is honored when buying from the Z-CoiL Corporate Office, and participating retail stores.

 

 Z-CoiL Corporate Office:

Z-CoiL Retail Stores:

  • Participating distributors are indicated as such on our Store Locator


Corporate Office Returns:

Z-CoiL Footwear
6932 4th Street NW,
Albuquerque, NM 87107


Participating Dealer Returns:

Purchases made from a participating Z-CoiL distributor must be returned to the store from which they were purchased.  You will not receive a refund, if you send your shoes to us but they were purchased at a retail store.  Not all stores participate in our 30-day guarantee, please check online for participating locations.


Receipt:

Please include your order confirmation receipt or shipping list (In your box upon receipt).


Customer Return Survey Card

We also encourage you to fill out a survey card,  giving the reason for the return (not required). This helps Z-CoiL with product improvements.


Return shipping Costs

Your only cost is return shipping postage.


Returned Credit (Please allow 16 days):

Although we will process your return with a day or two of receipt, it may take up to 16 business days for your credit to appear back on your credit card due to bank processing.


Closeout Footwear:

All sales are final on “closeout” promotions, however they may be exchanged if they are the wrong size.