Guaranteed foot support and pain relief… if not…

we’ll take them back, no questions asked.

Risk-free-trialWe’re so sure you will love your new Z-CoiL shoes, we give you the opportunity to try them for 30 days, and if you are not satisfied you may return them for a full refund.  You are only responsible for your return shipping costs.

This guarantee is effective when buying from the corporate office at:

  • Toll-Free @ 1-800-268-6239
  • Online @ http://www.zcoil.com
  • Or purchased from participating, authorized Z-CoiL distributors. Participating distributors are indicated as such on our Store Locator

Put Z-CoiL to the test!

You have 30 days to give your shoes a real workout, at work or play!  Returned shoes do not need to be returned in new condition.  If your Z-CoiL shoes don’t perform to your expectation please return their shoes to the place of purchase in any condition within 30 days of receiving the product and receive a full-refund, less shipping costs.


Corporate Office Returns:

Z-CoiL Footwear
6932 4th Street NW,
Albuquerque, NM 87107

Participating Dealer Returns:

Purchases made from a participating Z-CoiL distributor must be returned to the store from which they were purchased.  You will not receive a refund, if you send your shoes to us but they were purchased at a retail store.  Not all stores participate in our 30-day guarantee, please check online for participating locations.

Receipt:

Please include your order confirmation receipt or shipping list (In your box upon receipt).

Customer Return Survey Card

We also encourage you to fill out a survey card,  giving the reason for the return (not required). This helps Z-CoiL with product improvements.

Return shipping Costs

Your only cost is return shipping postage.

Returned Credit (Please allow 16 days):

Credit will normally be issued within 16 business days of receipt of the product at the Z-CoiL Distribution Center.

Closeout Footwear:

All sales are final on “closeout” promotions.