Copy of Returns

Return Shipments

    • Purchases made directly from Z-CoiL Footwear by telephone or online, please contact painfree@zcoil.com.
      • We will issue a return ship label via email.  In your request to return, please note if you can print from an email.
      • We will provide a return ship label if the order was shipped within the United States. 
      • All returns must be accompanied a copy of the order confirmation receipt or shipping list.
    • Purchases made from a participating Z-CoiL Distributors, please return to the store from which they were purchased.
    • Purchases made from Amazon, please sign into your Amazon account to manage the purchase for return.
    • Credit for returned product will be issued within 14 business days of receipt of the product at the Z-CoiL Distribution Center. Depending on the customer's credit card company, it may take an additional 2-10 business days after credit has been issued for it to be posted to the customer's account. 
    • A confirmation email will be sent to the customer once the return has been received and processed.
For complete details on our 30-Day, Risk-Free Trial policy.