Purchases made directly from Z-CoiL Footwear by telephone or online, please contact firstname.lastname@example.org.
We will issue a return ship label via email. In your request to return, please note if you can print from an email.
We will provide a return ship label if the order was shipped within the United States.
All returns must be accompanied a copy of the order confirmation receipt or shipping list.
Purchases made from a participating Z-CoiL Distributors, please return to the store from which they were purchased.
Purchases made from Amazon, please sign into your Amazon account to manage the purchase for return.
Credit for returned product will be issued within 14 business days of receipt of the product at the Z-CoiL Distribution Center. Depending on the customer's credit card company, it may take an additional 2-10 business days after credit has been issued for it to be posted to the customer's account.
A confirmation email will be sent to the customer once the return has been received and processed.