Purchases made directly from Z-CoiL Footwear by telephone or online must be returned to the Z-CoiL Distribution Center*, while purchases made from a participating Z-CoiL Distributor must be returned to the store from which they were purchased. All returns must be accompanied by:
A copy of the order confirmation receipt or shipping list.
Ship to: Z-CoiL Footwear Returns 6932 4th Street NW Los Ranchos de Albuquerque, NM 87107
The cost of return shipping is the responsibility of the customer.
Credit for returned product (not including shipping costs) will be issued within 14 business days of receipt of the product at the Z-CoiL Distribution Center. Depending on the customer's credit card company, it may take an additional 2-10 business days after credit has been issued for it to be posted to the customer's account. A confirmation email will be sent to the customer once the return has been received and processed.
A confirmation email will be sent to the customer once the return has been received and processed.
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