This 30-Day Risk-Free Guarantee is honored when buying from www.zcoil.com, and participating retail stores. Try Z-CoiL Footwear for 30 days in your real life. Give them a real workout! If they don't meet your expectation or you need to exchange the size, return them in ANY condition.
Z-CoiL Footwear 6934 4th Street NW, Albuquerque, NM 87107
Participating Dealer Returns or Amazon:
Purchases made from a participating Z-CoiL distributor must be returned to the store from which they were purchased. You will not receive a refund if you send your shoes to us but they were purchased at a retail store. Not all stores participate in our 30-day guarantee, please check online for participating locations.
Purchases made from Amazon, please sign into your Amazon account to manage the purchase for return.
Please include your order confirmation receipt or shipping list (In your box upon receipt).
Return shipping Costs
We will provide a return ship label via email for orders shipped within the United States.
Returned Credit (Please allow 16 days):
Although we will process your return with a day or two of receipt, it may take up to 16 business days for your credit to appear back on your credit card due to bank processing.
Closeouts may be exchanged if they are the wrong size or returned within 30 days. So yes, please try our clearance footwear risk free and create a whole new relationship with the ground :-)
Limited 90 Day Workmanship Warranty:
* Products sold online thru zcoil.com are covered 90 days from date of purchase. Any malfunction or defect in the workmanship of the footwear is covered by our Limited 90 Day Workmanship Warranty. This does not include normal wear and tear. Your footwear is covered for 90 days after purchase. We will repair the Z-CoiL Footwear if there is a minor malfunction at no cost. If the problem cannot be repaired, we will replace your footwear for no additional cost. If purchased from a participating dealer, please take the malfunctioning or defective footwear back to the place of purchase with your sales receipt.
Corporate Recommended Repair Shop:
Over time and with normal use, the rubber outsole on Z-CoiL Footwear will wear out. We recommend you purchase new heels as needed. If the rubber on the forefoot wears out and your shoe is still in good condition, we recommend you send your shoes to our recommended repair shop.
Coronado Boot and Shoe Repair Lawrence & Linda Garcia The "Sole" Man for the Job! 521 Central NW, Suite E Albuquerque, NM 87102 Phone: 505-842-6771
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